5 Tips for Airtight Time & Attendance

If your employees are pushing the envelope on tardiness and absenteeism, maybe it’s because you haven’t clearly defined what’s acceptable and what’s not. It’s up to management to set clear attendance expectations and take action when employees are pushing the boundaries.

Here are some ways you can clearly define the dos and don’ts of your attendance policy, so that everyone in the company is on the same page.

1. Set clear expectations.
If you’re fine with people leaving the office when their work for the day is done, say so. However, if your staff needs to be in the office for a certain length of time each day, then you’ll need to set specific work hours and inform your entire workforce.

“Examine the culture of your workplace, what makes sense for the business,” says Emily Dusablon, HR advisor for Insperity. “Do you have hours that your business is open to the public? Or are you the type of company that allows employees to determine when and where they perform work?”

Let your employees know how much leeway they have before you consider them late – and at what point you consider them absent. Do you expect them to contact you if they’ll be late? Tell them.

2. Define paid vs. unpaid time off.
If your company offers employee paid sick or vacation days, explain your policy for requesting time off, including any deadlines or restrictions.

“For example, if your busy season is December, it is important that employees know this up front so they can manage their time off,” Dusablon says.

You should also define the terms and conditions for paid holidays, as well as military, religious, jury duty, and family and medical leave.

3. Create a disciplinary policy, and stick to it.
Your policy should be documented in your employee handbook, so that every employee is fully aware of the rules. In addition to documenting the policy, be sure to explain disciplinary procedures when employees violate the policy.

After your employees have received the policy, ask them to sign an acknowledgment document indicating that they read and understood the policies. Should you end up in court, this can protect your company from charges of favoritism or discrimination.

If your time and attendance policy is being put into place to curb an existing problem, enforcing it may temporarily harm employee morale and even employee performance. However, in the long run, the majority of employees will appreciate having the boundaries laid out, knowing that the consequences will apply to everyone, and your bottom line should benefit.

4. Get your employees on board.
Your employees will be less likely to feel singled out and resent your attendance policy if it’s consistent company-wide.

“Treating your employees fairly and consistently in all aspects of employment will help you build a trusting environment where employees feel respected and motivated,” says Dusablon.

Take the time to talk to your employees about the importance of an attendance policy. Many times employees are so caught up in their own personal issues they don’t see their tardiness and absenteeism from the business leader’s perspective. Explaining how their absence affects productivity and objectives can help them understand where you’re coming from.

5. Lead by example.
If you’re late every day, leave early once or twice a week and play hooky regularly, you’re giving unspoken permission to your staff to do the same. Not acceptable? Then it’s time you consider creating a written time and attendance policy that all employees – including management – are expected to adhere to.

The Takeaway
Tracking employee attendance is important to your business. A well-developed time and attendance policy can help you get back to the business of business, instead of constantly addressing issues of tardiness and absenteeism.

Managing your employees’ work hours doesn’t have to be such a hassle. With Insperity TimeStar™ time-tracking software, you can easily monitor employee attendance and adjust work schedules with just a few clicks.

About Gary Chavez

Gary is a trusted advisor to small and mid-sized businesses. He offers a comprehensive system to outsource the administrative, tactical and strategic aspects of Human Resources, allowing entrepreneurs to delegate important but often mundane duties to human resource professionals. He helps business owners save time and reduce expenses related to having employees while improving their performance.

In addition to a complete human resource suite of services, he also provides businesses with comprehensive insurance services; health insurance, commercial liability, workers compensation, and commercial auto insurance. In-house insurance specialists can provide proposals from all the major insurance brands and advise you which plan provides the best coverage for the cost.

As a client, you'll be able to offer a world-class platform of employee benefits that allows you to attract and retain top talent, while freeing time to concentrate on the fun, profitable tasks that attracted you to entrepreneurship in the beginning and achieve new levels of success and satisfaction.