Coaches, not lecturers
Every RTS coach earned their stripes managing top-tier repair shops. We guide from experience — insights, strategies, and straight talk that only comes from having done the job.
The RTS story
High performance, built to last.
Retail Tire & Service Solutions is a coaching and consulting organization for independent auto repair shops — built by people who ran shops, not people who read about them.
What we believe
Three convictions drive everything.
Process before heroics
Structured, efficient processes pave the way for optimal performance and maximized profit. We integrate them into your operation until they run without you pushing.
Develop your people
Your team is your most valuable asset. Training and development unlock their skills, confidence, and growth — that's what makes results sustainable, not one good quarter.
Founder
Patrick Murphy
Patrick started in the tire and service business working behind the counter after college. “There are no shortcuts to learning the auto repair business; it all starts behind the counter, working with customers and solving their problems.”
Over more than twenty years he produced, developed, and mentored top auto repair retail teams, then founded RTS to help independent shops compete and win. Today he also builds SideKick360, the shop performance platform that powers the RTS program, and founded BAYiQ, a loyalty marketing platform for the industry.
“It's never been just about fixing cars. It's about helping people from all types of backgrounds realize their potential in the best industry in the world.”
The coaching bench
A national network of operators.
RTS coaches are working operators and former shop leaders from top retail teams across the country. When you join CWS or engage RTS for consulting, you're matched with a coach who has run the play — not just diagrammed it.
