Want to fix your Business? Focus on Your People First

As leaders, how often do we delegate critical people “interactions” and tasks to others?

Is interviewing new team candidates the first thing that gets delegated?  How about the training?

It’s been my experience that the delegation of critical people tasks happens a lot.  Why?  Because it’s hard work to hire people!  It’s very time-consuming!  Let’s face it .. its a pain in the butt to keep training and coaching people!  But if you want to build great teams, “hands-on” is absolutely necessary.

Show me an underperforming business unit, and you will most likely find the leader disengaged with his/her people and preoccupied with administrative tasks.

As a leader, there is nothing more important than the time you spend with your people.

If great performance starts and ends with great performing people, you must spend the time it takes to hire the right candidate and invest the time it takes to develop that individual.  

Want to fix your business? Spend time with your people!

• Involve yourself in the hiring process – meet every candidate.  Don’t delegate this most important task.
• Remember, you are competing for good people.  Learn to sell your opportunity as well as sell your products.
• Always, Always ensure your people have the tools, knowledge and understand what they are supposed to do before they start.
• Set goals and keep score – every day.
• Celebrate Success frequently, address underperformance daily!
• Remember – long-lasting and sustainable results come from continuous improvement

So close the laptop, put the iPhone down, tell your vendors your not available and go spend some time with your people.

Good Selling!

Pat